If you have a question about ordering, please contact us:

Toll Free: (866) 407-8855
Fax: (913) 768-8856
Email: info@castawaysoftheislands.com

Hours of Operation: Monday - Friday 9:00 am - 5:00 pm CST

You may order by telephone or online. We will begin processing your order no later than the next business morning. Most of our items are in-stock and ready to ship. In-stock items will ship within approximately 2 business days.

Due to the handmade nature of these high-quality products, not all items are in stock at all times. If your item is not in stock, please allow 6 - 8 weeks for delivery - more time may be needed for some special order items. We will notify you via e-mail if there will be such a delay, or you may call us to check on the availability of an item before placing an order.

Shipping and Handling

• 1-4 ornaments: add $5.95
• 5-8 ornaments: add $9.95
• 9-12 ornaments: add $12.95
• 12 or more ornaments: call us

There are no returns and all orders are final. A $25 fee charged on all returned checks.